£299.00
Course Details
- Course Code: WWFEM14CCC
- Location: Online
- Duration: 10 hours
- Cost: £299.00
- Qualification: All modern browsers and devices
Further Details
- Course Access: 12 months
- Exams Included: N/A
- Compatibility: N/A
Approved Course:
Course Modules/Lessons
Module 1: About Passenger Aviation
- About the financial aspects of the aviation industry and how you contribute to it
- The history of cabin crew members
- What is expected of cabin crew members in terms of safety & security
- The hierarchy of your work place
Module 2 : Types of Airlines
- About charter flights
- About regional flights
- How budget flights stay budget
- Which types of airlines offer the best career opportunities
Module 3 : Aviation Regulation
- Which governing bodies regulate air travel companies
- Why regulations change and how you should prepare for these changes
- Country specific regulations
Module 4 : Understanding Aviation Abbreviations
- Why abbreviations are used
- Why it is necessary to familiarise yourself with abbreviations
- Common aviation abbreviations
- Common domestic and International abbreviations
Module 5 : Geography and Time Zones
- How to adapt to different time zones
- The intricate differences between each time zone
- How currencies are calculated
- Currencies and how they apply to your sales targets
Module 6 : Weather Conditions and Aviation Interruptions
- The different types of weather that can affect a flight
- What to do during each weather threat
- What turbulence is
- How cabin crew members keep passengers safe during turbulence
Module 7 : Layout of the Commercial Aircraft
- How to list the names of the different areas on-board a flight
- To understand who can enter which area
- To understand why there may be restrictions on your movements within certain areas
- Determine the relationship between plane areas and in-flight security
Module 8 : Passenger Announcements and Communication Systems
- About the different ways of communicating with passengers
- How to communicate with the flight crew
- To know how to adapt your tone of voice to specific situations
- To understand the need to maintain clear communications at all times
Module 9 : The Galley
- How to use the galley for storage
- How to keep the galley safe
- Why you should maintain the galley in a fit state
- How to ensure the galley is used to maintain privacy
Module 10 : Emergency Exits/Doors
- What the different types of emergency exit are
- How to identify the different forms of emergency exit
- How to open the exits
- To understand which passengers may help you to open the exits
Module 11 : Cabin Area Hand Luggage
- How to recognise when luggage is not appropriate
- How to stow away luggage carefully
- How to follow legal guidelines with regards to hand luggage
- To understand why certain restrictions apply
Module 12 : Familiarisation of Emergency Equipment
- What equipment is available to you to maintain safety
- What a first aid kit is made up of
- Who can use a first aid kit
- The basics of using a slide for emergency evacuations
Module 13 : Flight Procedures
- How to conduct procedures during the course of a normal flight
- How to conduct yourself appropriately during an abnormal situation
- What to do in an emergency situation
- How to Communicate with passengers during every form of procedure
Module 14 : Emergency Procedures & Stress Management
- What the different types of emergency are
- What ditching is and how to handle it
- How to maintain calm amongst the passengers during an emergency
- How to prevent panicked passengers from making others stressed
Module 15 : Fire & Teamwork in the Event of a Fire
- How a fire arises
- How to recognise a fire using more than just flames
- What the potential fire hazards are
- To know what a fire extinguisher does and the risks associated with using one
Module 16 : Aviation Security & Health and Safety
- How to maintain the health and safety of staff
- How to maintain the health and safety of passengers
- What the basic health and safety guidelines are
- How to identify potential security threats
Module 17 : Medical & First Aid
- What counts as a minor medical issue
- What more serious medical issues are
- About administering first aid to passengers
- What medical Equipment in on-board an aircraft
Module 18 : Cabin Crew Uniform & Personal Grooming
- How to select appropriate uniform accessories
- How to wear your uniform
- How to maintain your personal appearance
- How to keep your uniform up to date
Module 19 : Fatigue Risk Management
- How to identify that you are fatigued
- How to manage sleep cycles
- To adapt your lifestyle to prevent fatigue
- To make sure you eat the right snacks on-board
Module 20 : Crew Resource Management
- What crew resource management is
- How CRM initiatives promote the safe operation of flights
- How past incidents are used to help crews learn from
- Communication techniques
Example Certificate
Certificate No
CERTIDNO
This certificate is to verify that
Your Name
has successfully completed the
INTERNATIONAL CABIN CREW CERTIFICATE
on the
16th June 2025
Daniel Morgan
Head Tutor
Igrow Academy
FAQ's
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Who can take the International Cabin Crew Certificate course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. -
What is the structure of the course?
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. -
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! -
Is there a test at the end of the course?
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing. -
What is the pass mark for the final test?
The pass mark for the test is 70%. -
What happens if I fail the test?
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. -
When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more). -
How can I pay?
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal. -
How long after payment can I begin the course?
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details. -
How long does it take to complete the International Cabin Crew Certificate course?
We estimate that the course will take about 10 hours hours to complete in total, plus an additional 30 minutes for the end of course test. -
How long is my certificate valid for?
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
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Go at your own pace. There are no time limits for this course. |
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This course is compatible with all modern devices and browsers. |
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On completion of the course you will be awarded a certificate. |
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We are here to help if you have any problems. |
