- Course Code: UKMG18SBD
- Location: Online
- Duration: 3 hours
- Cost: £598.00
- Qualification: All modern browsers and devices
- Course Access: 12 months
- Exams Included: Yes
- Compatibility: All modern browsers and devices
Includes the Following Courses
The Complete Sales Skills Diploma
A business may create and offer outstanding products and services, but if their sales team aren’t performing at a high level, they will miss out on revenue. Telephone and face to face sales are still relevant in the 21st century; customers still like to do business with live human beings who can answer their questions, discuss their needs and negotiate complex contracts.
This bundle will equip you with the knowledge and skills you need to succeed as a salesperson. You will learn how to identify and overcome common objections, how to develop a winning attitude that will help you close more deals and how to understand the psychological processes that underpin consumer decision-making.
What You Will Learn
This combined course includes the following:
- Cold Calling Certificate
- Handling Objections & Overcoming Barriers To Sales Certificate
- How to Programme Your Mind for Success Certificate
- Skills to Succeed at Selling Certificate
- The Four P’s of Marketing Certificate
Cold Calling Certificate
Cold calling does not enjoy a positive reputation, but it remains an effective means of making sales. The majority of people will not agree to a sale, but a minority will consider your proposal.
This course will teach you how to become a successful cold caller. You will learn how to anticipate objections, how to make unsolicited calls without breaking the law and how to use positive communication to build a rapport with your lead. The course will also teach you eight steps you can take to boost your chances of making a sale and outline how you can maintain an upbeat, positive attitude.
Handling Objections & Overcoming Barriers to Sales Certificate
The best salespeople do not see objections as obstacles; instead, they are merely problems to be solved or a sign that the customer needs further information. This course will teach you how to overcome barriers to a sale by understanding your customers’ wants and needs, asking the right questions and establishing your credibility.
You will learn about the most common objections you will encounter as a salesperson, how to prevent and overcome misunderstandings, how to handle complaints following a sale and the correct order in which to tackle problems or questions.
How to Programme Your Mind for Success Certificate
Your attitude will make a significant different in determining your success as a salesperson. This course will show you how to use goals, affirmations, meditation and other mental programming techniques to lift your mood and put you on the right path to success.
You will learn why you need to programme your subconscious mind along with your conscious thought processes, why your goals need to be specific, how to take a constructive attitude towards failure and how to see the positive side in almost any situation. With practice, you can set yourself up for continual success, which will translate into more sales.
Skills to Succeed at Selling Certificate
This course addresses the steps salespeople take when building a relationship with a customer, offering them the best solution for their needs, negotiating terms and conditions and closing the sale. Selling is not a job that anyone and everyone can do; it demands a specific set of abilities.
It outlines 10 distinct skills that you need to master and gives advice on how to become competent in each area. You will learn how to develop them with help from a mentor and why it is important to take regular, honest inventories of your strengths and weaknesses.
The Four P’s of Marketing Certificate
The Four P’s model is an excellent starting point if you are new to sales and marketing. Although it takes a long time to fully master the art of selling and promoting products, the Four P’s give you a reliable framework that will help you identify your target audience and drive revenue.
The course will explain why the Four P’s carry such weight in the world of marketing, how they relate to one another and how to use them as the backbone of your next marketing plan. You will also learn how this framework can be applied during the early stages of product development.
The Benefits of Our Sales Bundle
- By finding the right product and service for each client, you will increase customer satisfaction
- By sharpening your sales skills, you will build profitable, long-standing relationships with clients
- Your confidence as a salesperson will improve and you will find your job more satisfying
- This bundle will be helpful to anyone in sales, whether they are new to the role or wish to build on their success
- You will learn how to improve your conversion rate, thus increasing your revenue
Who can take the Complete Sales Skills Diploma course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
What is the structure of the course?The Complete Sales Skills Diploma Course consists of 5 courses:
Each course consists of between 1 and 4 individual modules.
Modules can take from 20 to 90 minutes to complete. You are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
Do I have to study the courses in a certain order?No. You can study the courses in any order you choose. If you want to, you can do one module from a course and then move on to the next course.
Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Is there a test at the end of the course?Yes. Once you have completed all of the modules for each course there will be a multiple choice test.
The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing.
What is the pass mark for the final test?The pass mark for each test is 70%.
What happens if I fail the test?If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
How can I pay?You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
How long after payment can I begin the course?You can begin the course immediately after your payment has been received. You will create your login details during the checkout process.
We will also send you an email confirming your login details.
How long does it take to complete the Complete Sales Skills Diploma course?We estimate that the course will take about 3 hours to complete in total.
How long is my certificate valid for?Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.