Course Details
- Course Code: UKVC19HOT
- Location: Online
- Duration: 0.75 hours
- Cost: £49.00
- Qualification: All modern browsers and devices
Further Details
- Course Access: 12 months
- Exams Included: Yes
- Compatibility: All major devices and browsers
Approved Course:

Hotel Receptionist Administration
Hotels are one of the most important aspects of safe travel. However, without hotel receptionists, we would never get to fully enjoy our destinations.
Hotel receptionists are an integral part of hotel staff. They are the first person and, often, the only person with whom a guest interacts, while staying at a hotel.
People who choose to become hotel receptionists often benefit by gaining the necessary certification and experience required to maintain the reception desk and assist guests. While hotel reception is not a growing job choice, it is a great start for those who are looking to have a career in the hospitality and tourism sector.
This course will go into detail about the various skills required to become a hotel receptionist.
We begin by explaining the duties of a hotel receptionist.
Next, we discuss the benefits of working in this field and the steps that you can take to help get started in the hospitality industry.
Finally, we provide you with a few tips and advice on how to become a hotel receptionist.
You Will Learn:
- About the different responsibilities that are often required of a hotel receptionist
- The skills that are required to be a hotel receptionist
- The benefits of working as a hotel receptionist in the hospitality and tourism sector
- Tips and advice for obtaining the required skill set required to become a hotel receptionist
The Benefits of Taking This Course:
- You will learn the basics of the role of hotel receptionist
- You will learn about all the duties that a hotel receptionist has, apart from checking in guests and handing them their keys
Course Modules/Lessons
Example Certificate




FAQ's
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Who can take the Hotel Receptionist Administration Certificate course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. -
What is the structure of the course?
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. -
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! -
Is there a test at the end of the course?
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing. -
What is the pass mark for the final test?
The pass mark for the test is 70%. -
What happens if I fail the test?
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. -
When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more). -
How can I pay?
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal. -
How long after payment can I begin the course?
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details. -
How long does it take to complete the Hotel Receptionist Administration Certificate course?
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test. -
How long is my certificate valid for?
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.