Course Details
- Course Code: UKLC18MMM
- Location: Online
- Duration: 0.5 hours
- Cost: £49.00
- Qualification: All modern browsers and devices
Further Details
- Course Access: 12 months
- Exams Included: Yes
- Compatibility: All modern browsers and devices
Approved Course:

Microsoft Mail Merge Certificate
Mail merge is one of Microsoft’s most powerful Office features, especially for those who work in offices or who deal with mailings in their day-to-day lives. Without it, you need to type multiple names and mailing addresses, risking typos or other errors. These types of errors may mean that your intended recipient never gets the document or communication. In a worst-case scenario, it may even mean that a vital message goes to the wrong client, leading to confidentiality issues. Learning how to use mail merge properly can save you a lot of time, while also protecting you against unintentional privacy breaches.
This course goes into detail about how to use the most common and practical features of this invaluable tool, which is built into all versions of Microsoft Office. We begin by introducing you to the general things you need to know when preparing a mailing list, including how to use Excel and Outlook contacts for your mail merge list. Next, we move on to giving you a step-by-step guide on how to use mail merge for labels and envelopes, as well as applying it to more advanced tasks such as mass emails or letters.
You Will Learn:
- How to use Excel to prepare your mailing list
- How to use the mail merge feature for personalised emails containing the same basic content
- What you need to keep in mind when using mail merge with Outlook
- How to create a mass letter with customised information for different clients
- How to take mail merge one step further
Benefits of Taking this Course
- Learning how to use mail merge to avoid duplicating your work or making mistakes
- Understanding how to use mail merge for a variety of useful functions, including labels, envelopes, letters and emails
- Why mail merge is an essential tool that anyone who works in an office should learn
- Tips on the best way to start compiling a mailing list and which program is the easiest one to use when carrying out this task
- Learning how to benefit from an underused tool in a step-by-step way, making it easy to incorporate into your next mailing
Course Modules/Lessons
Example Certificate




FAQ's
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Who can take the Microsoft Mail Merge Certificate course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. -
What is the structure of the course?
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. -
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! -
Is there a test at the end of the course?
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing. -
What is the pass mark for the final test?
The pass mark for the test is 70%. -
What happens if I fail the test?
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. -
When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more). -
How can I pay?
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal. -
How long after payment can I begin the course?
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details. -
How long does it take to complete the Microsoft Mail Merge Certificate course?
We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test. -
How long is my certificate valid for?
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.