Module 1: What do we Mean by Equality, Diversity and Discrimination?

Module 2: Discrimination and Positive Action

Module 3: How we are Influenced

Module 4: Institutional Discrimination and its Opposite – Inclusion

Module 5: Implications for Businesses

Module 1: High Performance Teams

• To understand what a High Performance Team is and learn the crucial elements that are needed to create one.
• To learn how leaders build High Performance Teams with their practical, strategic and interpersonal skills.
• To identify the individual strengths and qualities needed for a High Performance Team to function optimally.
• To grasp the different behavioural roles necessary to create diversity and balance in a High Performance Team.

Module 2 : Team Development

• Learn how to motivate and engage teams, harnessing the power of relationships.
• Understand the importance and methods for developing trust within teams.
• Develop the tools and mindset for encouraging innovation and problem solving.
• Discover how to build a positive working environment that enhances team effectiveness.

Module 3 : Team Communication

• Learn how to use a communication process to support planning and prevent costly communication mistakes.
• Discover the elements of non-verbal communication that are required for successful message delivery.
• Realise the importance of open and honest communication and learn how to foster a conductive environment.
• Determine how to make communications more effective by varying communication style to suit the receiver.

Module 4 : Team Leadership

• Understand the role of leaders and how they achieve their strategic organisational and societal influence
• Recognise the distinction between management and leadership and the continuum between the approaches
• Learn the principles of leadership and how their application impacts individual and team effectiveness
• Study the concept of a leadership framework and how this is applied to leadership theories

Module 5 : Personal Development

• Understand the leadership needs of businesses and the importance of self-directed learning
• Assess and develop a personal leadership style and authentic approach to leadership
• Learn how to write achievable objectives, which empower and motivate your team
• Comprehend the qualities, traits and skills that make a successful leader

Module 1: Touch Typing Fundamentals

• Understand the development of typing and keyboard layout
• Learn about the different styles of typing and how they impact speed and quality
• Understand the benefits of touch typing both mentally and physically
• Discover how to train your fingers and brain to create muscle memory

Module 2: Touch Typing Practice

• Introduce the basic finger position and posture needed to prevent injury and aid typing speed
• Learn how to position and reposition the fingers on the home row and use the key bumps
• Practise key drills for each hand to gradually build up the neurological connections needed
• Increase finger dexterity and muscle memory by introducing each row at a time

Module 3: Shorthand Fundamentals

• Discover the ancient origins of shorthand and understand why written script can be inefficient
• Learn about the two most common styles of shorthand in use today and their evolution and derivations
• Test your own natural writing speed and grasp the major benefits and pitfalls of shorthand writing
• Understand the need for specialist equipment and be able to choose what is most suitable

Module 4: Shorthand Theory and Practice

• Learn the basic Pitman stroke theory and practise some simple outlines
• Find out how to simplify words to convey meaning without vowels
• Practise the Teeline alphabet and use it in combination with word simplification
• Discover how abbreviation can rapidly enhance your note taking speed and effectiveness

Module 5: Personal Development

• Learn how to improve your typing skills with regular practice and personal development
• Learn about the evolution of keyboards and how they suit specific individuals and tasks
• Discover different technologies which can assist your typing development
• Discover equipment and software for transcribing efficiently

Module 1: What is the General Data Protection Regulation?

Module 2: The Main Principles Underpinning the GDPR

Module 3: Individual Rights under the GDPR

Module 1: Introduction

Module 2 The Signs of Stress?

Module 3: How should an Employer Help Workers Suffering from Stress in the Workplace?

Module 4: Mental Health at Work

Module 5: Workplace Violence and Its Effects

Module 01: Introduction

Module 02: Using Body Language

Module 01: Communication Basics

Module 01: Learning Strategies Certificate

Module 01: Success Habits

Module 01: Commonly Misspelt Words

Module 02: Using Prefixes

Module 03: Using Suffixes

Module 04: Capitalisation and Spelling Games and Puzzles

Module 01: Writing Skills

Module 01: Boost Your Concentration

Module 01: How to Talk to Anyone, Anytime, Anywhere

Module 01: Improve Your Assertiveness

Module 01: Master Planning – Plan Your Day, Week and Month