Course Details
- Course Code: UKVC18SKB
- Location: Online
- Duration: 3 hours
- Cost: £299.00
- Qualification: All modern browsers and devices
Further Details
- Course Access: 12 months
- Exams Included: Yes
- Compatibility: All major devices and browsers
Approved Course:

A014294-27
Skype for Business Certificate
Designed for a corporate environment, Skype for Business allows users to quickly connect and communicate with multiple people at a time. From collaborative online team sessions to streaming a meeting or joining a conference from a phone, Skype for Business provides a simple and efficient environment for users to interact across a globally dispersed company.
This course takes an in-depth look at how Skype for Business works and how various features such as instant messaging, audio and video calls, presence indicators and the Skype for Business collaborative tools can be used to improve the overall productivity and communication methods of a business.
You will learn:
- How to install Skype for Business and integrate it with the Microsoft Office 365 suite of products.
- How to add contacts from inside and outside of your organisation and how the Skype for Business presence indicators work.
- How to instant message and make audio and video calls with single and multiple participants.
- The various ways that a Skype for Business online meeting can be scheduled and joined.
- How to effectively use the collaboration tools that Skype for Business offers, including screen sharing, PowerPoint presentations, whiteboards, polls and Q&A.
Benefits of taking this course:
- You will learn how to use Skype for Business to set up and run more effective meetings.
- You will discover how Skype for Business can help take your meetings to the next level with its various sharing and collaboration tools.
- You will gain insight into the various communication methods Skype for Business offers, which will enable you to help your business communicate more efficiently.
- Your knowledge will allow you to determine whether Skype for Business is the right choice for your business.
Course Modules/Lessons
Example Certificate




A014294-27

FAQ's
-
Who can take the Skype for Business Certificate course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. -
What is the structure of the course?
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. -
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! -
Is there a test at the end of the course?
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing. -
What is the pass mark for the final test?
The pass mark for the test is 70%. -
What happens if I fail the test?
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. -
When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more). -
How can I pay?
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal. -
How long after payment can I begin the course?
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details. -
How long does it take to complete the Skype for Business Certificate course?
We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test. -
How long is my certificate valid for?
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.