Course Details
- Course Code: UKVC19WIN
- Location: Online
- Duration: 0.75 hours
- Cost: £49.00
- Qualification: All modern browsers and devices
Further Details
- Course Access: 12 months
- Exams Included: Yes
- Compatibility: All major devices and browsers
Approved Course:

Win-Win Negotiations for Conflict Resolution Certificate
Learning about win-win negotiations for conflict resolution is absolutely essential for anybody looking to resolve conflict in any situation with every personality type, whether you’re a team-leader, member of the team, or simply interested in resolving conflict in any aspect of your life and the lives of others.
This course provides a comprehensive guide to win-win negotiations for conflict resolution by teaching techniques to remain calm and collected, having the right timing and performing a holistic conflict analysis incorporating occupational therapy.
From fostering collaboration by establishing commonality and techniques to successfully negotiate compromises, to the science of staying on track and being results-driven, this course covers everything you need to know about successfully resolving conflicts in a way that benefits all parties involved.
You Will Learn:
- How to remain calm and have the right timing during conflict resolution negotiations
- The science of performing a holistic conflict analysis incorporating behavioural therapy
- How to negotiate collaboration and compromise to ensure conflict resolution
- How to remain focused and keep negotiations on track
Benefits of Taking This Course:
- You will increase company profitability by eliminating conflict
- You will dramatically improve teamwork and relationships
- You will improve production and output by improving morale
- You will avoid disciplinary procedures and potential dismissals
Course Modules/Lessons
Example Certificate




FAQ's
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Who can take the Win-Win Negotiations for Conflict Resolution Certificate course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. -
What is the structure of the course?
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. -
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! -
Is there a test at the end of the course?
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing. -
What is the pass mark for the final test?
The pass mark for the test is 70%. -
What happens if I fail the test?
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. -
When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more). -
How can I pay?
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal. -
How long after payment can I begin the course?
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details. -
How long does it take to complete the Win-Win Negotiations for Conflict Resolution Certificate course?
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test. -
How long is my certificate valid for?
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.